Fit & Harmony Refund Policy
Effective Date: 01/02/2026
Fit & Harmony values all clients and strives to provide excellent service. Due to the nature of fitness and wellness services, we maintain the following refund policy:
All Sales Are Final
Class credits, packages, and memberships are non-refundable
Drop-in class purchases are non-refundable once booked
Massage and training sessions are non-refundable once completed
Exceptional Circumstances
Refunds may be considered at our discretion only for:
Duplicate charges
Medical emergencies with documentation
Studio cancellations without rescheduling availability
All refund requests must be submitted within 7 days of purchase.
Credit Expiration
All class credits expire 90 days (3 months) from purchase.
Unused credits after expiration are forfeited.
Fit & Harmony Cancellation Policy (Client-Friendly)
We understand that life happens. To respect instructor time and limited class capacity, we ask all clients to follow our cancellation guidelines.
Group Classes
Cancel at least 12 hours in advance to keep your credit
Late cancellations may result in loss of that class credit
No-shows will forfeit the class credit
Private Sessions (Massage & Training)
Cancel at least 24 hours in advance
Late cancellations may incur a fee up to 50% of the session cost
No-shows may be charged the full session rate
Studio Cancellations
If Fit & Harmony cancels a class or session, you will receive:
Full credit return
orRescheduling priority